As part of our digital transformation, we have taken the next step in cashless catering and introduced facial recognition to enhance the student lunchtime experience and allow a complete contactless meal service. This will speed up service delivery and remove delays due to misplaced/lost cards.
Facial recognition offers students the ability to collect and pay for school lunches without the need for any physical contact, providing an entirely contactless point of sale. It’s a quick, simple identification method that allows students to select their meal, look at the camera and go whilst eliminating any contact during the purchase.
The intuitive technology enables our dining staff to quickly identify the student’s ParentPay account and are instantly adjusted, which means students no longer need to carry a card or touch the scanners at the point of sale.
If you have previously consented to the use of biometrics and do not consent to your child using the facial recognition system, we ask that you complete the Biometric Consent form on your Parent Portal.
If you do not consent, your child will be able to continue to use their lunch card at the till point, when making purchases. Please note replacement cards will continue to be charged at £3 and can be ordered through the ParentPay system.
For more information about Facial Recognition, read our frequently asked questions below.